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- Your General Questions and His Answers
Your General Questions and His Answers
1. What does Zivara offer?
Bagcrush specializes in premium handbags that combine sophisticated style with practical functionality. Our carefully curated collection includes handbags, crossbodies, luxury bags, and more, designed to enhance your wardrobe and suit your lifestyle.
2. How do I choose the perfect handbag?
Select a handbag based on your needs and style:
Spacious Needs: A spacious laptop bag with room for your device, charger, documents and everyday essentials. Perfect for work or travel.
On-the-Go Convenience: Choose a crossbody for hands-free ease during busy days.
Elegant Events: Pick a luxury bag for a refined, polished look.
3. What materials are used in Zivara handbags?
We use high-quality, sustainable materials to ensure durability and elegance:
Faux Leather: Luxurious and long-lasting.
Vegan Leather: Cruelty-free and low-maintenance.
Premium Fabrics: Lightweight and stylish.
Specific material details are listed on each product page.
4. How do I care for my handbag?
To maintain your handbag’s beauty:
Genuine Leather: Avoid water and direct sunlight. Clean with a soft, dry cloth and apply leather conditioner as needed.
Vegan Leather: Wipe with a damp cloth and mild soap; avoid harsh chemicals.
Fabrics: Spot clean with a mild detergent and air dry.
Check the product page for care instructions specific to your handbag.
5. How do I place an order?
Ordering is straightforward:
Browse our collection and select your desired handbag.
Add it to your cart and proceed to checkout.
Enter your shipping and payment information, then confirm your order.
Receive an email confirmation with your order number and details.
6. What payment methods do you accept?
We offer secure payment options, including:
Visa, Mastercard, American Express, Discover
PayPal, Apple Pay, Google Pay, Shop Pay
UnionPay, Maestro
7. Shipping and Tracking
We provide fast and reliable shipping within the United States.
Handling Time: 0 to 2 business days (Monday to Friday, excluding holidays)
Transit Time: 5 to 8 business days
Total Delivery Time: Orders arrive within 5 to 10 business days from the date of purchase
Cost: Flat rate of $5 on all orders
Carriers: USPS, FedEx, or DHL, selected for speed and reliability
8. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email or SMS. Track your package in real-time on our website’s “Track Your Order” page or the carrier’s website.
9. Can I change my shipping address?
Before Shipping: Email support@bagcrush.store with your order number and updated address. We’ll make the change if the order hasn’t shipped.
After Shipping: Addresses cannot be changed once the order is dispatched. Verify your address at checkout to avoid delivery issues.
10. Do you ship internationally?
Zivara currently ships only within the United States. If you’re outside the U.S., email support@bagcrush.store to inquire about potential future international shipping or special arrangements.
