Order Cancellation
At BagCrush, our goal is to ensure a seamless and satisfying shopping experience. We understand that sometimes plans change and you may need to cancel an order. Please review the details below to understand how our cancellation process works.
Cancellation Timeframe
You have a 6-hour window after placing your order to request a cancellation. Once this period has passed, your order may already be in the processing or shipping phase, and cancellation may no longer be possible.
Who Can Cancel?
Orders are eligible for cancellation only if they have not yet shipped. If your order has already been dispatched, it cannot be canceled but you may still be able to return it after delivery, in line with our Return & Refund Policy.
How to Cancel Your Order
To submit a cancellation request, please get in touch with our customer support team promptly at:
Include the following information in your message to help us process your request quickly:
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Your full name
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Your order number
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(Optional) The reason for cancellation
Refund Timeline
If your cancellation request is approved, we will process your refund back to the original payment method within 10 business days.
Exceptions to Cancellation
Please note that cancellations are not available for:
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Orders that have already been shipped
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Custom or personalized items
Need Assistance?
If you have any questions or need help with your order, don’t hesitate to contact our support team. We’re here to help!
Business Name: BagCrush
Customer Support: 24/7
Hours: 9:00 AM – 4:00 PM, Monday to Friday
Phone: +1 (850) 515-4540
Email: support@BagCrush.store
Address: 2022 Worth Avenue Columbus, OH, USA.